A 99.9% Server Uptime
The chief advantage of developing your own shared hosting system is that you don’t have to be worried about compatibility issues – you configure a particular set of software applications in such a manner as to be compatible with a particular set of hardware components. The outcome is something significantly more steady and dependable, since there are less possible chances of failure. We have set up our cloud hosting platform using time–tested hardware parts plus a significantly customized version of Security–Enhanced Linux in order to set up a completely riskless home for your sites.
For this reason, with each of our shared hosting plans plans we give you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it’s vital that you also build your own network architecture. That’s the reason why we built a custom internal network in all our data center facilities. Relying on top–of–the–line Juniper routers and switches, our internal network allows for monstrously fast data transmission speeds and is also completely redundant.
Thus, you will take advantage of a 99.9% network uptime in our datacenter in the USA, in our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe and in our datacenter in Australia, irrespective of which web hosting package you’ve picked.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have given our best to lessen all possible risks with our cloud hosting packages and irrespective of the fact that we offer first–class tech support, there are times when the customer is just not happy with what we offer. Or he wants to move to a more robust web hosting service, like a VPS server or even a dedicated server.
That is why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not content, we will give you a refund.
24/7 Technical Support
If you own a hosting company, your technical engineers are of prime importance. That is the reason why we have conscientiously chosen a highly knowledgeable group of tech support engineers, each with several years of training behind his back. Thanks to them, we offer 24x7 support with all our web hosting solutions.
And not only that, our company offers a 1–hour response time guarantee. All technical support requests are answered in less than 1 hour and our average response time is under twenty minutes!