1 hour ticket response
Fast support is our prime task and this is why we have a team of capable client support engineers who are prepared to provide a prompt answer to any question that you could have. Just post your customer support ticket from the Web Control Panel and we will reply within sixty minutes in the worst case scenario. As a matter of fact, we work hard and aim for a 20–minute customer support ticket response time.
A Premium Help Desk Service
We’ve got a team of web hosting support experts who are prepared to respond to all your inquiries whenever you need assistance. The vast majority of our tech support staff representatives have several years of experience in the shared hosting plans sector, which means that you can always count on quick and detailed answers to your concerns.
A User–Friendly Help Center Section
To help you get a quick suggestion on how to use a specific service, we have incorporated a really intuitive Help Center section in the Web Control Panel. You can search through a large selection of web hosting account management articles and website administration articles, take a look at the F.A.Q. database or watch our how–to video tutorials.